1. Definition of Terms:
   • Service means the access to the Internet through Laksam Online’s own network will provide fiber optic cable or radio connection to the client.
   • Laksam Online shall include any value-added features from time to time ensure quality in its service.
2. Service Provision and Access:
   • Service will commence on the date when Laksam Online hands over the link to the client officially.
   • We will not be responsible for normal power failure or low voltage to provide 24 hours service of internet.
3. Termination of Service:
   • Client Can stop using internet service of Laksam Online anytime upon submitting a prior notice.
     But Laksam Online will not refund any amount paid as membership fees.
   • The prior notice of termination of the service should reach Laksam Online authority before from the day of termination.
4. Client’s Responsibilities:
   • The Client shall not engage with the any illegal operation of volP or such activities or any other operation without the approval of the Govt.
   • The client will protect the secrecy of the password assigned to him/her at all times and will ensure that the same is not revealed or disclosed in any circumstance. Laksam Online will not be responsible for any charge, losses or damages arising from any misuse of his/her account.
   • The client shall not attempt for unauthorized access to any computer system connected to internet. The Media Converter or ONU is the property of subscriber, thus it is his/her responsibility to take care of this device.
5. Data Transfer Speed:
   • • • Customer hereby ackowledge and accepts that as with any Network, actual downstream speed when using the service is affected by many factors without limitation:-

     * Overall Network traffic condition.

   • * Performance and configuration of customer’s computer or equipment connected to the Network.
   • * Type of data accessed, whether non-cached or cached data.
   * Location and configuration of the accessed Server and performance characteristics of each component of the data Network, the number of users and the extent of all user’s compliance with these conditions.
6. Payment:
   • Usage charge of the current month should be paid within 1st week of every month. Methods of payment would be outlined in the bill.
   • If connection is taken before 7th or on, usage charge for that month will be full and if it is taken after 10th the usage charge will be as per day basis for the first month only.
   • Absence to pay the bill within 10th of current month will result in temporary suspended of the service & taka 1000/- will be charged to re-activation.
7. Laksam Online’s Rights:
   • Laksam Online reserves the right to manage and control the access to computer systems and data in the system.
   • Laksam Online will not be responsible for any copyright violation by the clients under the Internet local and International copyright laws and any activities deemed subversive to the country.
   • Laksam Online will not be responsible for failure in providing Internet service for access link problem at Submarine cable, ITC and Nttn’s Network Operation Center and power failure, adverse weather condition or political unrest.
   • Laksam Online holds the right to discontinue/stop the service, which is deemed necessary for the interest of Laksam Online or client.
   • Laksam Online reserves the right to change the above conditions as and when needed.
   • Laksam Online will not be liable for any compensation for not providing internet services due to reasons beyond Laksam Online control
8. Instructions:
   • Avoid using this product during an electrical storm. There may be remote risk of an electric shock from lightning.
   • Do not use this product near water or in a damp environment.
   • Use only the power adapter supplied with this product.
   • Save these instructions.

I have read the terms & conditions and I accept their conditions of the company. I would like to use internet facilities ugh New Generation Internet Services Limited.